If at any time you have any problems just contact me and I will do all I can to help.
Sadly due to new EU VAT regulations I cannot sell patterns as an instant download but the file will be sent to you (at the email address you used to purchase- the one associated with your PayPal account if you used that) within 1-2 business days of ordering- usually a lot sooner!)
If you do not receive the pattern please confirm you are checking the correct email account and also check your junk mail folder.
All prices are in GB Pounds (Sterling) but don’t worry about this. When you check-out, this will be taken care of automatically and the currency conversion will happen without you having to do anything. If you want, you can click on the appropriate flag to show you an approximation of the price in your local currency.
The check-out is run by PayPal but you do not need a PayPal account, you can use any credit or debit card to pay. If preferred you can telephone me to pay with a credit or debit card over the phone. You can find my details here.
If you use a PayPal account to pay, the file will be emailed to the address associated with the account.
If the pattern is free, you won’t need to check out. When you click on download, you will be given the option to Open or Save. Select Save to save onto your computer or Open to simply open and then print. I recommend saving the files so you can access them at any future time.
If you want to pay by cheque, please contact me and I will let you know the address and full details. Please note I can only accept cheques in Pounds (Sterling).
If you have any discount codes, add them before checking out.
To download patterns & instructions, just follow these simple steps
Choose your patterns and add them to your shopping cart
You can add as many as you want and continue shopping until you’re finished.
Select the add to cart button for the item(s) you wish to download.
When you have added all your items, select the view cart button (you can view your shopping cart at anytime during your visit - you can add or delete items in the shopping cart).
Click on the PayPal button in the shopping cart. You will then be taken to PayPal.
Check all the details are correct.
Enter your details, or log into your account.
After your payment has been authorised, within 2 business days you'll be sent an email with the file or files you have purchased.
Save or print the file
Select the link to the required file and you'll be asked if you want to Open or Save the file.
Select Save to save the file to your computer, or Open to open the file and print
About the files
The files are in the PDF format. To view them, you will need pdf reader software. You probably have this already installed on your computer - but if not, you can download it from here.
Please note that prices listed reflect that you, not jeanpower.com, will print your order.